Reference

umi55 Privacy Policy For Your Account Data

Your umi55 Privacy Policy shows what we collect, why we use it and how you can ask for changes before opening an account.

Clear collection purposesWallet record detailsAccount request stepsMobile cookie choices
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ACCOUNT HELP ROUTES

Ask About Your Stored Account Data

You can ask us about your Privacy Policy choices without leaving the account area. Start with the support route beside your account and cashier controls, then include the phone number linked to your account and the subject of your request. We use those details to find the correct record, while access to support and account services remains where local law permits.

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Data access request

Use the account support path to ask which personal details we hold, including phone verification records, device signals and wallet references connected with your DANA, OVO, GoPay or QRIS activity.

Correction request

If your phone number or account detail is wrong, send the requested correction through the same support route. We may ask for an account step to confirm that the request comes from you.

Payment record question

For a receipt or wallet-status question, use the cashier-linked help path and identify the payment rail, such as QRIS, bank transfer or virtual account, so we can trace the correct record.

HOW WE HANDLE RECORDS

Cookies And Account Security Explained

Privacy choices work best when each account step has a clear purpose. We use security signals to protect sign-in and phone verification, cookies to remember useful session settings, and payment references to…

Account security

Phone verification helps connect a sign-in to the correct account. We may use device and session signals to detect unusual access, while you remain responsible for keeping your sign-in details private.

Cookies

Cookies can keep your session active, remember a selected language or help us understand which policy page you opened. Your browser settings provide another way to remove or restrict them.

Wallet matching

A DANA, OVO, GoPay or QRIS reference helps us match a cashier request with your account. We use the reference for reconciliation and support rather than displaying wallet details publicly.

Device behaviour

The mobile account menu and desktop account menu point to the same Privacy Policy. Closing a session or clearing browser data can remove local settings without deleting server-held account records.

Retention choices

We keep account, security and payment records only as long as needed for service operation, dispute handling or legal duties. After that period, records may be deleted or anonymised.

Request changes

To request access, correction or removal, use the account support path and describe the record involved. We may verify your phone-linked account before making a change where local law permits.

Privacy Policy Questions From Indonesia

These Privacy Policy answers address the account, device and payment questions we hear most often. If your situation is different, open the policy route from your mobile or desktop account menu and send a specific request through the linked support path.

We use your phone number to create and protect the account, complete phone verification and help locate a support request. We do not publish it as part of your lobby activity or payment record.

These wallet names identify the payment route connected with a cashier request. We may retain references and status details so deposits, receipts and account questions can be matched accurately.

We may store device and session signals used for sign-in security, fraud detection and session continuity. On mobile, you can open the account menu and reach the Privacy Policy before entering the lobby.

Use the account support route linked beside the account and cashier controls, state that you want a data access request, and include your phone-linked account detail for verification.

Yes. Send a correction request through the same support path and identify the incorrect field, such as a phone detail or wallet reference. We may confirm your account first.

We retain payment and account records for operational checks, disputes and legal duties only as long as needed. When the retention reason ends, we delete or anonymise the record.

Yes. Account access, data requests and related services depend on local law. We apply the policy where local law permits and explain any required account step through the support route.

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